Susan Kramer is a Senior Labor Relations Consultant with FH Solutions Group.
Susan has more than 20 years of airline legal and labor relations experience. She has held senior labor and legal positions with Northwest Airlines, Delta Air Lines, Alaska Air Group, and, most recently, Spirit Airlines.
While at Spirit, Susan was responsible for negotiating collective bargaining agreements with all five of Spirit’s represented work groups—specifically Spirit’s pilots (represented by ALPA), flight attendants (represented by the AFA), dispatchers (represented by PAFCA), ramp service agents (represented by the IAM) and guests service agents (represented by the TWU).
While working at Spirit and in her senior labor/legal roles at Alaska, Delta, and Northwest, Susan engaged in bargaining and handled arbitrations, grievances, and employee investigations. In addition, Susan advised the operations groups and Human Resources regarding contract administration and various legal issues.
Prior to joining Northwest Airlines, Susan was a partner in a litigation firm based in Minneapolis.
Susan graduated from St. Olaf College with Bachelor of Arts degrees in Economics and English. She earned her law degree from William Mitchell College of Law.